Hosts have to be prepared to provide a range of information for their hosts, from where they live to their availability, so that the Airbnb community can find them and book them.
In the short term, Airbnb hosts may find themselves in the awkward position of deciding whether to accept their booking or to reject it.
In order to get around this, hosts may wish to offer a more upfront offer of a discount or an incentive to the booking firm to find their hosts.
They may also want to advertise their services to the Airbnb user base and ask them to be part of the booking process.
This offers a more tangible link between the user and the host.
Hosts may wish also to offer an offer of free accommodation if they want to avoid a repeat booking fee, and an invitation to join the Airbnb family.
However, Airbnb is keen to avoid making a host’s offer clear to users.
For example, a host might wish to advertise that it is a safe haven for a group of friends.
To avoid making such an offer, Airbnb might use a ‘friend-friendly’ tag.
It may also wish to limit the amount of information Airbnb users need to be aware of when booking an Airbnb host.
Airbnb users will also need to comply with any additional terms and conditions.
However it may also be useful to provide the Airbnb host with a short form of feedback that could help them improve their service.
Airbnb hosts are also required to disclose to Airbnb users that they are not liable for the actions of other users of the site.
This could lead to a potential conflict of interest for the hosts.
For this reason, hosts should be careful when providing this information to users, and it may be helpful to include it on the host’s profile.
In short, Airbnb users are required to take the same precautions as host(s).
However, if Airbnb hosts choose to make their hosts available, it is important to take a look at how hosts might behave in situations where they are forced to act against their own wishes.